A Toronto man feels misled by telecom giant Bell Canada, after signing up at the door for services he says he was guaranteed would remain the same price for two years, but increased after just six months.
Gianmarco Minichillo was eating dinner with his family last May when a sales agent for Bell Canada knocked on his door, touting the fact that Bell had just installed fibre-optic cable in his neighbourhood, and offering a promotional package for TV, internet and home phone services.
“He told me it was a guaranteed price of $100 a month for the next two years,” says Minichillo. “Sounded good to me, so I cancelled my Rogers services.”
Read full story here: Bell Customers Say Sales Reps Misled At The Door: ‘Guaranteed’ Price For Services Keeps Going Up – Business – CBC News
